Who we are
This Privacy Policy explains how Rick Ruperto LLC, doing business as The Predictable Sales Method, collects, uses, discloses, and protects personal information. In this policy, “The Predictable Sales Method,” “we,” “us,” and “our” refer to Rick Ruperto LLC and its website at https://thepredictablesalesmethod.com.
Information we collect
We collect information you choose to provide and limited technical information generated when you use the website. This may include:
- Your name, email address, phone number, and the details you include in a contact or lead form.
- Information connected with a request for the Predictable Sales Roadmap, a consultation, a booking, or another service conversation.
- Your communication preferences, including whether you opted in to SMS or text messages.
- Device, browser, page-view, approximate location, and interaction information collected through cookies or similar technologies.
How we use lead-form information
We use information submitted through lead and contact forms to respond to your inquiry, deliver a requested resource, prepare for a consultation, coordinate a booking, provide requested services, and communicate about relevant follow-up. We may use the information to improve our website, services, and communications, and to protect the security and integrity of the website.
Providing a phone number is optional unless you separately choose to receive text messages. An SMS consent checkbox is never required to submit a non-SMS inquiry. We do not sell personal information. We may use service providers that help us operate the website, deliver email, schedule appointments, provide analytics, or facilitate requested communications. Those providers may process information only for the services they provide to us.
SMS and text messaging
If you provide a mobile number and affirmatively check the SMS consent box, you agree to receive recurring text messages from or on behalf of The Predictable Sales Method about your inquiry, appointments, requested resources, and related services. Messages may include appointment reminders, follow-up, and service information. Message frequency varies based on your interactions and requests.
Consent is not a condition of purchasing any goods or services and is not required to submit a non-SMS inquiry. Message and data rates may apply. You can opt out at any time by replying STOP to any message. After you send STOP, you may receive one final message confirming your opt-out. For support, reply HELP or contact us at info@thepredictablesalesmethod.com.
Carriers are not liable for delayed or undelivered messages. Mobile information will not be sold or shared with third parties for their marketing purposes. Mobile information and SMS consent may be shared with service providers only as needed to facilitate the communications you requested, and not for their own marketing.
Cookies and analytics
The website may use cookies, pixels, local storage, and similar technologies to keep pages working, understand traffic, measure interactions, and improve the experience. We may use analytics tools such as PostHog and IDP Analytics to understand page views, navigation, and engagement. Depending on configuration, these tools may set or read cookies or collect device and usage information.
You can manage or block cookies through your browser settings. Blocking cookies may affect some website functions, but it will not prevent you from contacting us by email or phone.
Bookings and third-party services
When you use a booking link, you may be directed to Cal.com, an independent scheduling provider. When you use an email link or submit a form, information may be handled by the providers used to deliver that communication. Third-party services have their own terms and privacy policies, and we encourage you to review them before submitting information.
Retention and security
We keep personal information for as long as reasonably necessary for the purposes described in this policy, to maintain business and transaction records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Your privacy choices
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to or restrict certain processing. You may withdraw SMS consent by replying STOP, and you may ask us to stop other optional communications. To make a privacy request, email info@thepredictablesalesmethod.com. We may need to verify your identity before completing a request and may retain information where the law permits or requires it.
Children and policy updates
The website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. We may update this policy from time to time by posting a revised version on this page. The updated date above indicates when the policy was last changed.
Contact us
Questions about this policy or a privacy request can be sent to info@thepredictablesalesmethod.com or by calling 772-218-3188.